We, identified herein as "the Company," "We," or "Us," are dedicated to ensuring regulatory compliance and protecting the security and privacy of personal data. This Privacy Policy provides Users of our website with detailed information on how we manage personal data. By confirming payment for our services, you automatically become a customer and agree to our Terms and Conditions.
We may update this Privacy Policy to align with new legal mandates or business requirements. Changes will be effective once published on our website, so we advise Users to review it regularly.
Please note that accessing and using our website requires you to be of legal age and capable of entering contracts based on your local laws.
This Privacy Policy does not constitute a contract and is not part of your contractual agreement with us, though it does not affect your legal rights.
What is Considered Personal Data?
"Personal data" refers to any information that can identify you or be used to identify you, including details like your name, birth date and place, email/postal address, signature, website activities, or IP address.
Who Manages Your Personal Data?
The Company, as defined in our Terms and Conditions, is responsible for managing your personal data collected through interactions on our website, applications, or Customer Service.
When Does This Privacy Policy Apply?
This Policy applies to the personal data we collect, use, and manage from you as a website User and/or Customer. Note that our website might link to third-party websites, which operate independently. We are not accountable for their content or services.
What Personal Data Do We Gather?
We collect personal data via:
Direct Interactions: When you engage with us using website forms or contact Customer Service by chat, email, or phone.
Automated Methods: Collection of data like IP addresses and website interaction through cookies, detailed in our Cookie Policy.
Payment Information: Securely gathered via certified payment providers after completing your application and accepting our Terms and Conditions.
Providing only the necessary personal data is required to achieve specific purposes. Offering additional data indicates consent for processing those details for outlined purposes.
You must ensure the accuracy and completeness of your personal data when applying. We are not liable for errors or false information provided by Users.
If supplying data on behalf of third parties, ensure their consent. For minors' data, you must be the parent or guardian.
How Do We Use Your Personal Data?
We use your personal data for:
Assisting with arrival card submission
Responding to inquiries, claims, or information requests
Administrative purposes
Enhancing website performance and user experience
Preventing and detecting fraudulent activity
Legal Basis for Personal Data Processing
Personal data processing is based on legal grounds like contract execution, consent, legal requirements, and legitimate interests.
Data Retention Period
We keep personal data only as long as required for the intended purposes, after which it is securely disposed of.
With Whom Do We Share Personal Data?
We share data with authorities, payment providers, tech partners, and legal entities to fulfill services and meet legal duties.
Data Protection Measures
We implement technical and organizational safeguards to protect personal data from unauthorized access or processing.
Your Rights and Exercising Them
You have rights to access, correct, delete, restrict use, object, and transfer your personal data. Contact us via email or our Contact Form to exercise these rights.
Modify privacy settings in your browser or use "Do Not Track" features for cookie management.
We aim to respond to requests within one month, with a possible extension for complex cases. You may also file a complaint with a Supervisory Authority.
We are available to address any questions or concerns about this Privacy Policy or data handling.
For California Residents (US):
Residents can request disclosures about data sharing by contacting us.
For Residents of the European Economic Area (EEA):
This section applies to EEA residents, detailing data processing, legal bases, and GDPR rights. Contact us for EU Data Subject Rights requests with “Your EU Data Subject Rights” in the subject and specify relevant services. Concerns can be raised with the relevant data protection authority.
For inquiries, contact helpdesk@mdac.online For EU Data Subject Rights requests, include “Your EU Data Subject Rights” and specify the related services. Concerns can be addressed to the respective data protection authority.